Legal Associate – Trust & Safety (m/f/d)
- Gunzenhausen
- Full/part time
Who we are:
With several hundred thousand servers in operation, Hetzner is one of the largest web hosting providers and data center operators in Europe. We provide our customers with high-tech products we develop in house, and with reliable infrastructure at fair prices. More than 450 Hetzner employees work every day to help shape the digital future and provide our customers with simple, efficient solutions to complex problems.
A safe and trustworthy internet requires careful abuse incident processing and responsible management of sensitive information. To strengthen our team, we are looking for a dedicated individual who will review abuse reports and help protect our customers and users.
In this role, you will take on a varied range of responsibilities related processing abuse cases. You will review reported websites and content; assess incidents involving fraud, phishing, spam and IT security; communicate with customers and reporters; and help resolve disputes.
Your responsibilities:
- Process abuse reports (fraud, phishing, spam prevention, IT security, etc.)
- Review reported websites and content (e.g. for copyright-infringing material
- Make decisions in cases involving disputes between reporters and customers
- Communicate with customers and individuals reporting incidents
What impresses us:
- Completed vocational training as a Legal Assistant (m/f/d), or
- People changing careers (m/f/d) with an interest in legal matters and a strong affinity for IT
- Passion for keeping the internet safe and protecting less digitally experienced users
- Trustworthy and responsible manner in processing sensitive data
- Strong PC skills
- Structured, meticulous and logical work methods
- Open, friendly and communicative personality with strong team-working skills
- Business-fluent German and English, both written and spoken
The work environment at Hetzner:
At Hetzner Online, your tasks will be exciting, challenging, and varied. Our corporate philosophy emphasizes personal interaction, efficient decision making processes, and a strong DIY mentality. In addition to numerous social benefits, flexible working hours (where feasible), and opportunities for both professional and personal development, we can offer you an attractive salary.
Contact:
- Milena Schmid
- People Operations Manager
- +49 9831 505-214
